How do I connect the PCSTATION directly to the Host PC?
Use a crossover adapter to connect the PCSTATION terminal tothe Host PC. If you use a crossover cable to connect to the HostPC, you do not need a crossover adapter. You can only directlyconnect one PCSTATION to a Host PC by using a LAN adapter.To connect several PCSTATIONs you need to install as many LANadapters equal to the number of PCSTATION terminal(s) thatwill be connected to the Host PC.
How do I use a dynamic IP address when the Host PC is connected to a Router?
A Router allocates the IP address dynamically to the Host PCs andPCSTATION terminal(s). Users do not need to set the IP address.Set the network configuration to dynamic IP address in the set up window.
If a router/hub is connected to the Host PC, how do I connect an PCSTATION terminal to the Host PC with a static IP address?
You have to allocate the static IP address of the Host PC and the PCSTATION to PCSTATION terminal(s) through a router/hub.(Contact your network manager to get the static IP address of the Host PC.)
I am not connected and a screen displays the "DHCP server was not found" message.
PCSTATION is set to get the IP address dynamically. If you enter the setup screen of the PCSTATION by pressing Setup, you can checkin the “Network” tab and make sure that the "Get Dynamic IP Address" option is selected. To use this option the router has to have DHCP server functionality activated. If you do not have a router, you have to install a Host PC that can allocate the DHCP addresses on yournetwork. When you connect the PCSTATION directly to a Host PC, you can not use this option. In this case, select "Use Static IP address" and input IP address. Using IP router, check whether the DHCP function is activated, power is on, and LAN cable is connected.
Turn off the PCSTATION terminal and wait several seconds, and then turn it back on.
If you use a Firewall program and certain outer protocols are blocked, you might not be able to connect to the PCSTATION terminal.
When I am connected to the Host PC by pressing the Connect button, the "Host unreachable..." message appears and I can't connect.
If there are no PCs on a network, this message appears. Check whether the Host PC is turned on. If it is turned on, check whether theIP address of Host PC and the Terminal server IP address of PCSTATION are the same. You can check the IP address of the Host PC byrunning the ipconfig.exe command in the command line of the DOS prompt. (For more information, refer to page 2-13.) Also, checkthe LAN cable connection. If you are using a hub or a router, check whether the hub or router is turned on and check the LAN cableconnection. If the PCSTATION is directly connected to a Host PC and there is no problem with the network connection, refer to thefollowing steps:
1.Click “Start” and click “Control Panel”.
2. Double click the "Network Connections" icon.
3.Right click the "Local Area Connection" icon and click "Properties".
4.Select the “Advanced” tab.5.If the “Internet Connection Firewall” option is checked, click the “Settings” button.
5.If the “Internet Connection Firewall” option is checked, click the “Settings” button.
6.Remove the check for the “Remote Desktop” option in the “Advanced” tab of the “Advanced Settings” window.
If you use a certain firewall program that blocks the outer connection, you can't use your PCSTATION terminal.
Turn off the PCSTATION terminal and wait several seconds, and then turn it on.
Check to make sure that any third party Antivirus, Firewall, or security related programs do not interfere with our software. Pleasedisable these programs before the initial setup.
My mouse works but all of the other devices do not function properly. The NCT-2000-XP Console shows the station isoperating well.
This phenomenon occurs when the LAN cable is unplugged by accident or the router or switch is shut down. In this status, thecontroller of PCSTATION operates the mouse, so you feel as if the station is running. By the unstable power supplied to device isnot stable or other reasons, this phenomenon occurs also.
Please check:
Connection of the LAN cable
Operating status of the network device such as a router or switch
Stability of the power (You can prevent by using UPS.)
Can I use 10 Mbps LAN adapter on an old dummy hub?
Our product is designed for 100 Mbps switches or routers. If you use a 10 Mbps LAN adapter or an old dummy hub, the transferspeed of the data is lowered and the performance of the system is reduced. The use of a 10 Mbps adapter or an old dummy hub isnot recommended.
Connection stops while using PCSTATION and message of “Connection was closed but your data is not lost and applications still run atserver side. Please connect Terminal Server later” appears?
This message appears when connection stops due to problems or abnormality occurred in Host PC or network equipment. Check Host PCor network equipment when this message appears and restart after turning off the power of PCSTATION. Unless Host PC is rebooted,existing data in the Host PC may be used as is.
PCSTATION can not be connected even after program installation?
This can happen in one of the following cases.
LAN cable is not connected to the Host PC with program installed. Connect LAN cable to Host PC.
LAN cable is not connected to PCSTATION Connect LAN cable to PCSTATION.
LAN cables are connected to both Host PC and PCSTATION Verify IP settings for both Host PC and PCSTATION, (Refer to Network setting of the manual)
I can't play the video in full screen mode with the PCSTATION?
Our product shares the resources of the Host PC, so the memory and Host PC resources is limited and the performance speed is dependant onthe Host PC's specification. Playing the video in full screen mode takes a lot of system resources. We recommend playing the video in anappropriate screen size that does not reduce the system speed.PCSTATION is designed to run applications at the office such as a surfing the Internet, word processing, or working with spreadsheets.
Connection stops while using PCSTATION and message of “Connection was closed but your data is not lost and applications still run atserver side. Please connect Terminal Server later” appears?
This message appears when connection stops due to problems or abnormality occurred in Host PC or network equipment. Check Host PC or network equipment when this message appears and restart after turning off the power of PCSTATION. Unless Host PC is rebooted,existing data in the Host PC may be used as is.
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